Dear Robert
RE: Factory Warranted 1990 Countess 132

Pam and I would like to thank you and all at Carlight for the splendid condition and presentation of our caravan, it really has a 'new feeling' and we are very pleased with it.

We would also like to say thanks for all the help, kindness, bits and pieces to help with our alterations, the handbook which arrived last week, and the much appreciated cups of coffee whenever we visited the factory.

Yours sincerely
John and Pam Gorman

Dear Sir

A brief letter of appreciation for your Open Day on July 8th. A great deal of preparation by an enthusiastic team, must have gone into such an absolutely open and practical demonstration of build / equipment/ finish of Carlight caravans.

I may buy, or not be able to buy a Carlight, but there could not have been a better demonstration of your production caravans, old as well as new, other van manufactures should note. Staff were keen and helpful, assisting a 25 year out of date caravaner to come up to date, my particular thanks to Terry for his time and patience.

Yours sincerely
Nicholas Williamson

Dear Robert

I just returned yesterday from holiday safe and sound and with no further mishaps.

I want to say how grateful my wife and I are for the kindness and help you gave us after the accident. I was very impressed

Yours sincerely
George Emerson

Dear Mr Pinnell

Just a letter of thanks and appreciation for the first class job you and your staff achieved on my 1975 Casetta.

I now admit that I was a little apprehensive that due to the damage which it sustained and the age of the Casetta things might not be the same again, but it has to be said that i would have no fears in recommending you and your staff for any repair work.

The Casetta has been admired many times on sites, and I know that it is going to continue.

Many thanks
Yours sincerely C. Hunter

Dear Robert

Sorry we did not see you when we collected our "new" renovated Carlight. If we had met you would have heard these words instead of reading them.

I thank you for your honesty of suggesting renovation of a well built and looked after caravan. Sue who gave us the estimate and advice contacted us, if even a minute change was needed, She is so obliging and practical.

The advice of Neil was as always exemplary. You have an excellent team Robert.

There were extras as work proceeded and an instant quotation. Savings were pointed out when possible. When we checked our final account, it was not greatly over the original estimate, despite extras. This speaks volumes for Carlight's integrity.

Workmanship throughout was up to the high standards we have come to expect of carlight.

We look forward to many more rallies and trips in the future.

So Robert. Thank you again, convay our sentiments to all your staff.

Duncan & Jean Lucas

From: George Cannon
Subject: Open Day

Just a quick note to say thankyou to all involved with last Saturday's open day. It was the first time I have attended one and it was most educational in the time and effort that goes into making the caravans we know and love.

I know a few people who we have spoken to in the past few months came and where also impressed and hope that you manage to generate orders from them in the near future. The look on the face of the woman who saw her van naked in the workshop for all to see was a picture

Many thanks again for taking the time out for us all to see this.